How do I report if my balance thats accidentally deducted without usage?

Don't be panic. Tell Nindy on Live Chat these following information:

  • Write down your complain
  • Write your by.U number & email
  • Inform us your initial balance & end balance
  • Date & time when your balance is deducted

If you've send all the data, we'll process the complaint and will get back to you soon to follow up your problem :)

Kasih tau by.U alasannya? (boleh lebih dari satu)

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Masukkan Nomor HP

Kamu bisa daftar akun/login pake nomor HP yang kamu punya saat ini

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Pastiin nomor HP kamu benar dan masih aktif ya

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Verifikasi

Kode OTP udah dikirim ke nomor kamu ya!

Belum terima kode OTP?