How do I report if my balance thats accidentally deducted without usage?
Don't be panic. Tell Nindy on Live Chat these following information:
- Write down your complain
- Write your by.U number & email
- Inform us your initial balance & end balance
- Date & time when your balance is deducted
If you've send all the data, we'll process the complaint and will get back to you soon to follow up your problem :)