Suddenly my uCoin is cut off. What should I do?

Report your problem by following these steps!

1. Click profile photo on top left corner of the apps
2. Select 'Transaction List'
3. Choose which transaction you want to report
4. Select 'Click If Troubled'

To help Nindy solve it faster, please include the datas below
Yes, when reporting your problem:

• Write down your complaint
• Also include your e-mail and by.U number
• Send a screen capture of your proof of payment
• Send a screen capture of the transaction detail page of the package you bought

After submitting all the data, you just need to wait for a response from Nindy. Later Nindy will contact you as soon as it's finished checking :)